Service

We don’t leave you on your own. Enquiries, warranty, manuals, returns — all in one place.

Submit a service request

Service overview

Four ways to a quick answer

Choose the right service path. If your matter doesn’t fit, call us directly.

Repair, spare part, technical question — send us your request. We’ll reply as soon as possible.

Bought a new winch? Register the warranty card online and secure lifetime spare-parts availability.

PDF downloads for all KGD models — current and historical. Sorted by type and year of manufacture.

Repair intake at the Vorchdorf plant. Registration and process, explained step by step.

None of these fit your case?

We get back to you as soon as possible — with a concrete answer, not a ticket.

Get in touch